Frequently Asked Questions

Shipping is free worldwide on every order. Delivery typically takes 2-4 business days across Europe, 3-5 to the UK, 4-7 to North America, and 7-12 business days everywhere else.

Yes. We ship to most countries worldwide and shipping is always free, with no minimum order value. Delivery times vary by destination.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

We prioritize working with artisans and manufacturers who use ethical practices and sustainable materials. All packaging is recycled and recyclable, and we offset carbon emissions from every shipment.

Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing and may not be able to make changes. Contact us immediately if you need help.

Yes, we offer complimentary gift wrapping on all orders. Simply select the gift wrap option at checkout and include a personalized message.

Care instructions are included with every product and available on each product page. When in doubt, follow the care label attached to the item or contact us for guidance.